T2 Troubleshooting
Briefing
According to Murphy’s Law – Whatever can go wrong will go wrong, and at the worst possible time, in the worst possible way. Anybody who has used technology knows this well. Your mission is to prove Murphy wrong – Complete the four Quests below to learn how to troubleshoot common computer problems. You must be ready to solve problems.
Learning Objectives
When you have completed this mission you will:
1. know how to troubleshoot computer problems and find alternatives to costly commercial software
2. understand basic computer and network troubleshooting including malware and viruses
3. meet national technology standards for Technology Operations and Concepts
4. create a flowchart demonstrating the ability to troubleshoot
According to Murphy’s Law – Whatever can go wrong will go wrong, and at the worst possible time, in the worst possible way. Anybody who has used technology knows this well. Your mission is to prove Murphy wrong – Complete the four Quests below to learn how to troubleshoot common computer problems. You must be ready to solve problems.
Learning Objectives
When you have completed this mission you will:
1. know how to troubleshoot computer problems and find alternatives to costly commercial software
2. understand basic computer and network troubleshooting including malware and viruses
3. meet national technology standards for Technology Operations and Concepts
4. create a flowchart demonstrating the ability to troubleshoot